Go back to your previous version of Windows You want to reinstall your previous operating system. Your PC isn't working well and you recently installed an app.Ĭlick one of the recovery options below and follow the steps to try to get things working again. Important: If you’ve encrypted your device, you’ll need your BitLocker key to reset your PC If you don’t know your BitLocker key, see Find my BitLocker recovery key. Resetting reinstalls Windows 11, but lets you choose whether to keep your files or remove them, and then reinstalls Windows. You can reset your PC from Settings, the sign-in screen, or by using a recovery drive or installation media. Select Start > Settings > System > Recovery. Keep my files > Change settings > Preinstalled apps On Next to Reset this PC, select Reset PC. Then choose from the options and/or settings in the table below. Reinstalls Windows 11 and keeps your personal files. Restores any apps your PC manufacturer installed if your PC came with Windows 11.

Keep my files > Change settings > Preinstalled apps Off Reinstalls Windows 11 and removes your personal files. (If your PC came with Windows 11, apps from your PC manufacturer will be reinstalled.) Removes any apps your PC manufacturer installed. Note: Remove everything > Change settings gives you two options.ĭata erasure On removes files and cleans the drive. If you're planning to donate, recycle, or sell your PC, use this option. This might take an hour or two, but it makes it harder for other people to recover files you've removed.ĭata erasure Off just removes files. If you can't open Settings, you can reset your PC from the sign-in screen. Press Windows logo key + L to get to the sign-in screen. Then restart your PC by pressing the Shift key while you select the Power button > Restart.

Your PC will restart in the Windows Recovery Environment (WinRE) environment. On the Choose an option screen, select Troubleshoot > Reset this PC, and then choose one of the options in the previous table. Important: If you’ve encrypted your device, you’ll need your BitLocker key to use a recovery drive to restore or reset your PC If you don’t know your BitLocker key, see Find my BitLocker recovery key. If your PC won't start and you haven't created a recovery drive, download installation media and use it to restore from a system restore point or reset your PC. On a working PC, go to the Microsoft software download website.ĭownload the Windows 11 media creation tool and then run it. MSI BURN RECOVERY WINDOWS 10 VIDEO SOFTWARE DOWNLOAD

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